Frequently Asked Question
1. What types of products do you offer?
We offer a variety of stylish and unique products including phone cases, AirPods cases, stationery, and miscellaneous accessories. Explore our collections for the latest trends and designs!
2. How do I place an order?
-Browse our online store and select the items you wish to purchase.
- Add them to your cart.
- Proceed to checkout and enter your shipping and payment information.
- Review your order and complete your purchase.
You’ll receive an order confirmation via email once your purchase is complete.
3. How long does shipping take?
Processing times typically range from 1-3 business days. Shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping usually takes 5-7 business days, while expedited options are available for faster delivery.
4. Do you offer international shipping?
Yes, we ship internationally. Shipping rates and delivery times vary depending on the destination. Please review the shipping options at checkout for more details.
5. What is your return policy?
We accept returns within 30 days of receipt. Items must be in their original condition and packaging. Custom or personalized items are not eligible for return. Please contact our customer service for return instructions and to initiate the process.
6. How can I track my order?
Once your order has shipped, you will receive a tracking number via email. Use this number to track your order’s status on the carrier’s website.
7. What should I do if I received a damaged or incorrect item?
We’re sorry for any inconvenience. Please contact our customer service team as soon as possible with your order number and a description of the issue. We’ll work to resolve it promptly and ensure you receive the correct item or a replacement.
8. How can I contact customer service?
You can reach us through our contact form on the website. Our customer service team is available Monday through Friday from 9 AM to 5 PM.
9. Do you offer gift cards?
At this moment we do not offer giftcards. Hopefully in the future we will be able to offer this feature!